Site A
Virtual fax overview
SECURITY AND INFRASTRUCTURE
A protection chain explained from end to end.
Hosting, connectivity, operations, identities and logs are treated as one environment. Your IT and privacy teams can review every link in the chain.
Site B
Second independent environment
A second site reduces exposure to isolated failure.NOC
Centralized operational supervision
The NOC observes systems and coordinates technical interventions.Connectivity
Network integrated into the operating model
Connectivity is part of the components watched by operations.Hover, tap or use the Tab key to explore.
ARCHITECTURE PROFILE
Location and operating model, without ambiguity.
Documents and data reside in Canada on private equipment. The platform does not use a public cloud service to host faxes and does not depend on a foreign hyperscaler.
Infrastructure hosted entirely in Canada
Two independent data centres located in Montreal
Tier III environments certified by the Uptime Institute, with stated availability of 99.982%
Connectivity supplied exclusively by Canadian telecommunications operators
Architecture designed for redundancy, backup, recovery and protection from isolated failure
Private management of access, confidential information and retention mechanisms
NETWORK OPERATIONS CENTER
A continuous operating loop.
The NOC manages equipment and coordinates the interventions required to operate the platform.
01
Observe
Follow the health of the service and essential components.
- Service availability
- Equipment and systems
- Connectivity
- Capacity and performance
- Continuity mechanisms
02
Detect
Identify signals that require operational analysis.
- Technical anomalies
- Behaviour changes
- Signals affecting essential components
03
Intervene
Move from a signal to coordinated action.
- Incident management
- Operating procedures
- Technical intervention coordination
04
Maintain
Keep direct control over the private environment.
- Operational protection
- Processing environment follow-up
- Retention mechanism supervision
CONTROL MATRIX
Three families cover the document, identity and history.
01
Transport and storage
Depending on the selected configuration, TLS secures platform communications and AES-256 protects stored documents.
- Secure viewing and download connections
- Authenticated access to sensitive faxes
- Protection during transmission and retention
02
Identity and scope
Each number can have its own access scope, settings and destinations.
- Profiles for a team, site, service, facility or workflow
- Viewing, download and sending rights
- Users, permissions and notifications specific to the profile
- Fast removal of unneeded access
03
Trace and lifecycle
Logs help reconstruct important actions and govern a document journey.
- Sending, receiving, viewing and downloading
- Profile and permission changes, deletion
- Success or failure, date, time and associated user
- Document retention and transmission history
SUPPLIER GOVERNANCE
A clear location simplifies internal review.
This architecture helps apply residency policies, manage personal information, assess suppliers, meet contractual requirements, prepare audits, reduce exposure to foreign services and document safeguards.
NEXT STEP
Evaluate the architecture with the right people.
We can present profiles, security mechanisms and document journeys to the team responsible for service approval.